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For government agency selections have changed to reflect the outcome of the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Module 4: Checkpoint 24—Incorrect form fields

Conformance: Mandatory

Requirements

Highlight all incorrect form fields.

Benefits of conformance

  • Increased error recovery rate.
  • Increased trust.

Risks of non-conformance

  • Increased cognitive load to locate fields with errors.

Implementation advice

More information

An obvious change in visual appearance of the incorrect form element must take place. The stronger the visual change the stronger the usability of the application.

Correct implementation: The incorrect form fields have been highlighted using an exclamation point icon.

Correct implementation: The incorrect form fields have been highlighted using an exclamation point icon.

Incorrect implementation: Even though the errors have been summarised above the form, no visual clue has been given near the incorrect form fields.

Incorrect implementation: Even though the errors have been summarised above the form, no visual clue has been given near the incorrect form fields.