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For government agency selections have changed to reflect the outcome of the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Module 4: Checkpoint 18—Content block titles

Conformance: Desirable

Requirements

Content block titles should use consistent terminology.

Benefits of conformance

  • Reduced cognitive load.
  • Reuse of components.

Risks of non-conformance

  • Confusion caused by inconsistency.

Implementation advice

More information

For some applications, it may be necessary to collect or present information under a different title than is used elsewhere. Unless there is a good justification, content block titling must be consistent across an application.

Correct implementation: The same details are collected on different screens using the same title.

Correct implementation: The same details are collected on different screens using the same title.

Incorrect implementation: The same details are collected on different screens using inconsistent labels.

Incorrect implementation: The same details are collected on different screens using inconsistent labels.

Supporting information