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For government agency options have changed in line with the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Module 4: Checkpoint 25—Standardise error messages

Conformance: Mandatory

Requirements

Standardise error message placement and colour.

Benefits of conformance

  • Increased error recovery rates.

Risks of non-conformance

  • Increased cognitive load required to recognise errors.

Implementation advice

More information

Error messages must be consistently presented —in the same colour and position — across all application screens.