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Measuring success

Prep time:
Variable
Run time:
Variable
People:
1+ (incl. 1 facilitator)
Contributed by:
Digital Service Design Office, Queensland Department of Transport and Main Roads
Stages:
AlphaBetaLive

This play is designed to follow the defining success play.

The measuring success play helps project teams track their progress, evaluate the impact of their work, and assess the success of their project by comparing data against predetermined metrics.

The purpose of this play is to maintain team alignment, ensure that project outcomes are being met, and make data-driven adjustments to optimise the project's impact.

Measuring success provides a clear process for consistently measuring progress, validating impact, and making data-driven adjustments to optimise a project's effectiveness.

Outcomes

  • Assess the project's impacts accurately
  • Establish a regular schedule for measuring progress against the established success metrics
  • Maintain team alignment on goals

The stages

The four stages of the Service design and delivery process are Discovery, Alpha, Beta, and Live.

The four stages of the Service design and delivery process are Discovery, Alpha, Beta, and Live.

The stages of the design and delivery process

Digital service standard

This play helps your service meet the following criteria of the digital service standard.

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This playbook is a beta product, your feedback helps us improve it for everyone.

Contact us

If you need advice, mentoring, or guidance on how to use the playbook, or you’d like to contribute to the playbook, you can contact us.