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Collaboration platform (Microsoft Teams) policy

Policy | May 2020–current

CurrentMandated

Queensland Government will adopt the use of Microsoft Teams for collaboration within and across the Queensland public service.

Requirements

1. Departments must use MS Teams as the primary platform for intra and inter departmental collaboration.

Hardware currency policy

Policy | April 2019–current

CurrentMandated

Queensland Government departments define and implement suitable strategies for managing the life cycle of ICT hardware assets.

Requirements

1. Departments must retire, update ICT hardware or replace with an as-a-service solution with a medium or high business impact before it reaches the end of service life support unless the risk is formally accepted via the corporate risk management process.

Digital community engagement policy

Policy | April 2024–current

CurrentMandated

This policy reaffirms the Queensland Government's commitment to delivering digital services that meet customer needs.

Requirements

1. Departments must inform the public about the engagement objectives and how feedback will be used.
2. Departments must use technology to ensure community engagement is inclusive and accessible.
3. Departments must effectively manage and acknowledge feedback received through community engagement activities.
4. Departments must publish engagement findings.
5. Departments must protect the integrity of the community engagement process and the privacy, confidentiality, and safety of participants.

ICT SME participation scheme policy

Policy | July 2021–current

CurrentMandated

By adopting a consistent procurement process ensures effective engagement with the ICT industry and specifically with small to medium sized enterprises (SMEs).

Requirements

1. Agencies must prioritise participation opportunities for Queensland ICT SMEs to supply government.

Use of core and common information and technology solutions policy

Policy | June 2024–current

CurrentMandated

Ensuring Queensland Government maximises the value and aggregated purchasing power for reusable information and technology solutions across agencies

Requirements

1. Agencies must apply the Core and common framework when implementing solutions to support business capabilities.
2. Agencies must adopt ‘mandated’ and ‘endorsed’ core and common solutions when implementing business capabilities.
3. Agencies must consider ‘identified’ core and common solutions when implementing business capabilities.
4. Agencies must not implement ‘restricted’ solutions.
5. ‘Mandated’ and ‘endorsed’ core and common solutions must be approved for whole-of-government use with a concept of operations.

Channel management strategy

Strategy | March 2016–current

CurrentMandated

This channel management strategy starts to pave the way for the Queensland Government to manage channels using these trends to ensure service delivery is modern, responsive and efficient.

Procurement and disposal of ICT products and services (IS13) policy

Policy | February 2022–current

CurrentMandated

This policy seeks to ensure a structured, effective and consistent approach to the acquisition, management, maintenance and disposal of ICT products and services.

Requirements

1. Departments must conduct forward procurement planning.
2. Departments must ensure effective contractual arrangements are in place.
3. Departments must ensure industry has equitable access to procurement processes.
4. Departments must implement appropriate ICT product lifecycle and services management.

Digital service standard

Standard | January 2022–current

CurrentMandated

This standard provides 13 criteria that must be met when developing or significantly altering government digital information, products, and services.

Information security classification framework (QGISCF)

Framework | November 2024–current

CurrentMandated

The Queensland Government information security classification framework (QGISCF) sets the minimum requirements for information asset security classification

ICT-as-a-service policy

Policy | January 2017–current

CurrentMandated

Ensuring departments include externally provisioned ICT services when making decisions associated with ICT solution sourcing.

Requirements

1. All investment decisions must consider ICT-as-a-service as part of a procurement option analysis.