Queensland Government executives are responsible for ensuring the delivery of high quality, digital customer experiences.
The Queensland Government Enterprise Architecture (QGEA) provides guidance for Queensland Government services delivered through digital channels.
Without requiring the capture or storage of specific data attributes, this policy sets a benchmark for agencies wishing to exchange the customer data they currently manage.
This policy reaffirms the Queensland Government's commitment to delivering digital services that meet customer needs.
The Digital services policy directs Queensland Government departments on the design, delivery, and management of public facing digital services
For further advice on mandatory directions within the QGEA, see the other categories or search the full list of digital policies, standards and guidelines.