Team charter
A team charter is a document that outlines what the team is all about, what they're trying to achieve, and how they're going to work together. It helps visualise the team's shared goals and expectations, so everyone's on the same page. It's a handy tool for keeping everyone aligned, collaborating effectively, and making sure the team is set up for success. This play is great to run when you have just formed a new team and is also useful for existing teams.
Outcomes
- A shared understanding of team's goals and objectives, which can improve team cohesion and nurture a sense of ownership and commitment to the team's success
- Clear guidelines around how your team can collaborate, communicate, and make decisions effectively
- Established shared team values and behaviours to create a safe and value-driven team environment
- A foundational starting point for nurturing team belonging and trust, to promote long-term team wellbeing.
The stages
The four stages of the Service design and delivery process are Discovery, Alpha, Beta, and Live.
Digital service standard
This play helps your service meet the following criteria of the digital service standard.
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Contact us
If you need advice, mentoring, or guidance on how to use the playbook, or you’d like to contribute to the playbook, you can contact us.