These plays will help you define your goals for the project, take stock of your assets, obstacles, and stakeholders, and set benchmarking metrics to measure success against later.
- Create a multi-disciplinary team
Build a diverse team with members from the right digital disciplines for enhanced problem-solving and creative collaboration. Plan the allocation of team members to the project through different stages of the service design and delivery process. - Team charter
A team charter is a document that outlines your project’s goal, scope, and assets, and defines the roles and responsibilities of everyone in the team. Your charter can also include a project timeline. A good team charter helps define your team’s focus and keep everyone aligned. - Stakeholder mapping Start by creating a stakeholder map to understand the stakeholders and systems which will be impacted by your project. The stakeholder analysis will help you determine who you should invite for collaboration and consultation on the project.