Hardware engineer
Description
An ICT hardware engineer is the person responsible for researching, designing, testing and overseeing the installation of ICT hardware. ICT hardware includes computer chips, circuit boards, modems, printers etc.
These functions can be described as:
- Researching: determining that the solution is the most beneficial and cost effective for the organisation.
- Designing: determining if the solution meets the as is organisational architecture or does it lead towards the to be architecture.
- Testing: determining if the solution performs in the anticipated manner and does it need some adjustment.
- Overseeing installation: ensuring the solution is being installed in a way which will ensure optimal functioning.
An ICT hardware engineer is much like an electrical engineer, except that they will only work with computer hardware. A hardware engineer will work closely with other ICT professionals to ensure that the architecture of proposed systems aligns with the documented 'as is' or 'to be' architecture. They will also work with business analysts, technology architects, testing manager, and release manager.
An ICT hardware engineer exhibits a combination of capabilities from the Skills Framework for the Information Age (SFIA) and from the Leadership competencies for Queensland.
SFIA profile
Within the SFIA profile, the ICT hardware engineer has level 5 capabilities, i.e. ensures and advises on the skills outlined below.
Refer to the framework for descriptions of the seven levels of responsibility and accountability.
 SFIA skill | SFIA skill code | SFIA skill level of responsibility | SFIA skills level descriptor |
|---|---|---|---|
| Consultancy | CNSL | 5 | Takes full responsibility for understanding client requirements including data collection, analysis and resolving issues. Manages the scope and delivery of consultancy engagements to meet agreed objectives. Identifies, evaluates and recommends options. Collaborates with, and facilitates, stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients by ensuring proposed solutions are fully understood and appropriately exploited. |
| Specialist advice | TECH | 5 | Provides professional advice that informs operational leadership and influences the translation of strategy into operations in their specialist area. Oversees the provision of specialist advice by others. Consolidates expertise from multiple sources, including third-party experts, to provide coherent and professionally sound advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. |
| Emerging technology monitoring | EMRG | 5 | Monitors the external environment to gather intelligence on emerging technologies. Assesses and documents the impacts, threats and opportunities to the organisation. Creates reports and technology roadmaps and shares knowledge and insights with others. |
| Infrastructure operations | ITOP | 4 | Applies technical expertise to maintain and optimise technology infrastructure, executing updates and employing automation tools. Configures tools and/or creates scripts to automate infrastructure tasks. Maintains operational procedures and checks that they are followed, including adherence to security policies. Uses infrastructure management tools to monitor load, performance, and security metrics. Investigates and enables the resolution of operational and security-related issues. Provides reports and proposals for improvement to stakeholders. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. |
Leadership skills
Leadership competencies for Queensland describes what highly effective, everyday leadership looks like in the sector. In simple, action-oriented language, it provides a common understanding of the foundations for success across all roles. The profile describes three performance dimensions (vision, results and accountability) and 11 leadership competencies required against five leadership streams.
Leadership streams are not connected to a level or classification, but rather reflect the balance between leadership and technical skills required of an individual. Individuals can consider the value proposition of roles rather than the traditional lens of hierarchical structures or classification levels. The five leadership streams are:
- Individual contributor (Leads self and does not supervise others)
- Team leader (leads a team and typically reports to a program leader)
- Program leader (leads team leaders and/or multiple areas of work)
- Executive (leads program leaders or other executives)
- Chief executive (leads the organisation).
When developing a role description, identify the role type and then focus on the most important attributes and create a balance between SFIA skills and leadership skills.
Entry points
A hardware engineer will have a minimum of a bachelor level degree in engineering, computer science or information technology.