Search all QGEA policies and standards

Electronic signatures guideline

This guideline provides guidance on the use of e-signatures for government purposes and highlights compliance issues with relevant standards for Commonwealth and State laws.

Collaboration platform (Microsoft Teams) guideline

Information and advice to consider when implementing the Collaboration Platform (Microsoft Teams) Policy.

Business process modelling notation guideline

This guideline provides information and advice to Queensland Government agencies on the recommended practices for documenting business processes using the Business Process Model and Notation (BPMN[1]) Specification Version 2.0 released January 2011.

Receipt of inappropriate emails example

An example of how to respond to the receipt of inappropriate emails.

Managing cyber risks in overseas travel factsheet

This factsheet recognises and addresses the cyber risk associated with international travel which is crucial for maintaining information and cyber security. 

Ransomware guideline

This guideline discusses ransomware and the Queensland Governments position against paying ransomware, and ways that agencies can protect themselves.

Digital services accessibility plan template

This template is provided to help agencies draft their digital services accessibility plan

PCI-DSS compliance

Queensland Treasury assists and coordinates the Queensland Government’s PCI-DSS processes; however it is the responsibility of each department to ensure it complies with PCI-DSS.

Software asset management guideline

This guideline specifies a consistent approach for the management of third party software licences and associated media purchased by Queensland Government agencies.

Print services policy (repealed)

This policy states the government’s intent to appropriately manage and optimise ICT operational costs associated with print services

Replaced by: Print services guideline