Principles for the use of social media networks and emerging technologies Principle | December 2017–current CurrentMandated Designed to provide a professional, friendly experience for Queenslanders wishing to interact with the State Government through social media channels.
Portfolio, program and project management and assurance policy Policy | June 2024–current CurrentMandated The adoption of portfolio, program and project management strengthens governance and assurance practices of digital and ICT-enabled initiatives which improves the successful delivery of public services across Queensland Government. Requirements Effective and consistent portfolio, program and project management. Structured, effective and consistent portfolio, program and project assurance. Structured, effective and consistent portfolio, program and/or project office model.
Principles for the use of service delivery channels Principle | December 2017–current CurrentMandated Guiding principles for supporting a consistent Queensland Government approach to service delivery across all channels for a range of benefits.
ICT cabling infrastructure policy Policy | December 2017–current CurrentMandated Implementing and managing ICT cabling infrastructure in a consistent manner, ensuring that cabling infrastructure meets the Australian Communications and Media Authority mandatory requirements. Requirements Departments must use a consistent approach when implementing and managing ICT cabling infrastructure. Departments must have a cabling standard in place..
Hardware currency policy Policy | April 2019–current CurrentMandated Queensland Government departments define and implement suitable strategies for managing the life cycle of ICT hardware assets. Requirements Departments must retire, update ICT hardware or replace with an as-a-service solution with a medium or high business impact before it reaches the end of service life support unless the risk is formally accepted via the corporate risk management process.
Collaborative workspace strategy Strategy | February 2017–current CurrentMandated The purpose of this document is to translate the State’s ICT business requirements and scope for future collaborative workspace environments into a high level services architecture.
Restricted applications, products and web services policy Policy | April 2025–current CurrentMandated This policy states the Queensland Government’s position on restricted applications, products and web services Requirements Agencies must identify and remove all existing instances of restricted products, applications and web services on the Restrictions List on all Queensland Government systems.. Agencies must prevent the access, use or installation of restricted products, applications and web services on the Restrictions List on all Queensland Government systems and devices.. Replaces: DeepSeek products, applications and web services policy (Repealed), Use of TikTok application policy (Repealed)
Principles for the official use of Click-to-Chat as a channel Principle | June 2018–current CurrentMandated This principles document provides best practice guidance on what agencies who currently use Click-to-Chat should be doing when interacting with customers via this channel to ensure improved customer experience and a more consistent service experience
Information security classification framework (QGISCF) Framework | November 2024–current CurrentMandated The Queensland Government information security classification framework (QGISCF) sets the minimum requirements for information asset security classification
ICT profiling standard Standard | June 2026–current CurrentMandated An ongoing program of data gathering and analysis to obtain insights into the current state of ICT investments and make smarter investment choices and identify opportunities for leveraging existing investment, capability and expertise