Employee services
The Employee services sub-category within General Goods and Services provides Standing Offer Arrangements (SOA) and Preferred Supplier Panels (PSP) to support the financial, physical and mental wellbeing of Queensland Government employees.
Standing Offer Arrangements
The sub-category manages 3 arrangements for:
- Salary Packaging Administration Services – QGP0065-21
- Novated Leasing Services – QGP0066-23
- Workplace Health and Wellbeing Services – QGP0048-18
Further information including guidance for Queensland Government agencies and employees on how to use these arrangements is available on the relevant arrangement page on Queensland Government Arrangements Directory.
Salary Packaging Administration Services SOA
Suspension of Smartsalary
Effective from 19 December 2025, Queensland Government Procurement (QGP) has suspended Smartsalary Pty Limited (ABN: 24 096 796 100) under the Salary Packaging Administration Services SOA (QGP0065-21) for an initial period of 3 months until 18 March 2026. The suspension will remain in place until further notice is provided by QGP.
During this period Smartsalary must not:
- enter into any new Contracts with Eligible Customers under the SOA
- sign, as agent for an existing Customer of the State of Queensland, any new Salary Packaging Participation Agreements with any employees under the SOA
- accept any new Salary Packaging Application Forms and Salary Packaging Participation Agreements from any employees under the SOA
- process any Salary Packaging Transition Forms from any employees under the SOA seeking to transition their existing salary packaging arrangements from another salary packaging administrative services provider to Smartsalary.
Note:
- Agreements entered into by employees with Smartsalary under the Salary Packaging Administration Services SOA prior to the suspension date will not be affected.
- This suspension will not affect any other whole-of-government arrangements or panels.
For further details, refer to the Queensland Government Arrangements Directory.
The Salary Packaging Administration Services SOA (QGP0065-21) commenced on 1 April 2022. The Salary Packaging Administration Services suppliers are:
- Remuneration Services (Qld) Pty Ltd (RemServ)
Phone: 1300 304 010 - Smartsalary Pty Ltd
Phone: 1300 218 598.
For further information on administration fees, FAQs, and other information in relation to the new SOA, visit the Queensland Contracts Directory page for QGP0065-21.
The Queensland Government strongly recommends that financial advice is obtained by employees prior to entering into or amending a salary packaging agreement.
Novated Leasing Services SOA
The Novated Leasing Services SOA (QGP0066-23) commenced on 1 March 2024. Employees must have or establish a Salary Packaging Administration account as part of establishing a Novated Lease under this SOA.
The Novated Leasing Services suppliers are:
- Alliance Leasing Pty Ltd
Phone: 1300 225 582 - Easifleet Pty Ltd
Phone: 1300 614 078 - FAA Payroll & Admin Services Pty Ltd (FAA Sal Pac (FSP))
Phone: 1300 322 777 - Fleet Partners Pty Limited
Phone: 1300 092 565 - JJCT Packaging Pty Ltd (Positive Salary Packaging)
Phone: 1300 946 527 - LeasePLUS Pty Ltd
Phone: 1300 13 13 16 - Remuneration Services (Qld) Pty Ltd (RemServ)
Phone: 1300 731 429 - Salary Packaging Australia Pty Limited
Phone: 1300 786 664 - Smartleasing (a division of Smartsalary Pty Ltd)
Phone: 1 DRIVE (13 74 83) - Statewide Novated Leasing
Phone: 1300 761 114
The Queensland Government strongly recommends that independent financial advice is obtained by employees prior to entering into or amending a novated lease agreement.
Preferred Supplier Panel
Workplace Health and Wellbeing Services PSP
The Workplace Health and Wellbeing Services PSP (GGS0113-25) commenced on 23 June 2025. This PSP consists of 7 streams of service offerings, as follows:
- Health Assessments and Checks
- Skin Check Services
- Vaccination Services
- Wellbeing Intervention and Response Services
- Psychosocial and Physical Risk Mitigation Services
- Wellbeing and Resilience Services
- Employee Assistance Services.
There are over 50 suppliers on this arrangement. Find a complete list of suppliers on the Queensland Government Arrangements Directory.