Contingent workforce

The Contingent Workforce sub-category in General Goods and Services manages the preferred supplier panel for the provision of Temporary and Contracted Workers (GGS0060) as well as Resource Manager Service (RMS), which includes a Managed Service Provider (MSP) and Vendor Management System (VMS).

GGS0060 panel includes more than 170 capable, competitive and diverse suppliers, including Queensland small and family businesses, Social Enterprises, Aboriginal and/or Torres Strait Islander Businesses, enabling Customers to meet their procurement objectives and Government targets and commitments in alignment with the Queensland Procurement Policy (QPP).

Temporary and contracted workers preferred supplier panel (PSP) – GGS0060

Temporary and Contracted Workers are Workers contractually engaged by an Eligible Customer:

1. through a supplier arrangement
2. for a pre-defined period of time
3. where line management and direction of the worker is provided by the customer
4. at an agreed rate
5. are employed by the Supplier and payment to the worker (including worker entitlements) is the responsibility of the supplier
6. are covered by the Supplier’s insurance policies.

• Administration
• Community
• ICT
• Infrastructure, Construction & Maintenance
• Scientific & Technical
• Recruitment as a Service (RaaS) – for ongoing and bulk workforce, e.g. call/contact centre staff, emergency response and community recovery, field staff etc.

Customers have a choice to engage GGS0060 Suppliers directly or via a Resource Manager Service (RMS), which provides access to a Managed Service Provider (Allegis Global Solutions (AGS)) and Vendor Management System (VMS) (SAP Fieldglass).

Resource manager service (RMS)

The RMS arrangement (CPO79811) provides expertise in contingent workforce management through relationship managers, who are highly skilled recruitment professionals, supported by a team of HR and recruitment specialists.The use of RMS enables the delivery of the following benefits:

• value for money talent acquisition
• data and business intelligence
• process and cost efficiency
• improved compliance.

The RMS provides centralised management of Temporary and Contracted Workers and the Suppliers that provide these services to Queensland Government agencies and other eligible Government entities under the GGS0060 PSP.

GGS0060 – out of scope

The following categories of workers are not covered by this PSP:

1. medical professionals
2. workers engaged through hiring arrangements on a non-permanent basis on Queensland Government payroll
3. volunteers
4. apprentices
5. an individual who is an executive officer of the corporation and the only individual the provider supplies, in the course of carrying on a business, to another person to do work
6. independent contractors
7. legal resources
8. professional and consultancy services.

For customers

The Queensland Government Arrangements Directory (QGAD) on the government network has a range of resources to assist customers to effectively use the panel such as:

• buyer’s guide
• order forms
• supplier selection tool
• supplier profiles portfolio
• applicable terms and conditions
• thematic fact sheets, etc.

For suppliers