Customer 1st web writing and editing eLearning
Complete this eLearning module to improve your web writing skills for Queensland Government websites.
This course will take 1–2 hours to complete.
You'll learn how to:
- understand your readers
- structurally edit
- copyedit
- proofread.
To complete this course, you'll need to:
- use Google Chrome or Safari to open the course
- use headphones to hear the course audio
- run or install Flash.
For more information about Customer 1st web writing and editing training, email online.content@smartservice.qld.gov.au.
Frequently asked questions
Web writing and style guide
The web writing and style guide will help you write great web content that puts the customer first.