Manage job applications (Springboard)
Use Springboard to shortlist applications, workflow candidates through the selection process and identify the successful candidate.
Springboard uses single sign-on (SSO) to authenticate users.
Choosing accounts
If you have multiple accounts (i.e. Advertised vacancy and Appointment form), select the Advertise vacancy log in to complete shortlisting and to workflow candidates through the selection process.
Registering for SSO
If you’re accessing Springboard for the first time, you may need to register your details for SSO.
Select Log in via Single Sign On and enter your agency email address. You’ll receive an email with a link to Springboard. Select the link to complete your registration.
Accessing Springboard via a direct link
You can access Springboard directly without using SSO via the links QSS provides by email as part of the advertising process.
Panel chair access
When a vacancy is published, QSS email the panel chair (named in the Request to hire form) a unique link to access Springboard and start shortlisting.
The panel chair can use this link or the SSO link provided on this page to access the applications.
Panel member access
When a panel chair invites panel members to shortlist candidates or endorse a selection report, QSS emails panel members a unique link to access the applications in Springboard.
If you attached a questionnaire to your job advertisement, you can filter your candidates based on the answers they provide.
You can run a report and export your questionnaire answers to Excel. Sort and filter as you need and share the report with your panel members.
See how to export questionnaire results
You can also add filers to radio button questions that automatically move candidates to a Failed questionnaire folder. This reduces the number of applications you need to review, automatically excluding the ones that don't meet certain selection criteria.
For example, you could apply a filter to automatically move candidates to the Failed questionnaire folder if they answer 'No' to a question about a qualification they need for the role.
Use online shortlisting in Springboard. Start by adding your panel members and inviting the panel to shortlist.
Read more about:
If you're the panel chair, you can email candidates from Springboard. You might do this to update candidates on your recruitment process or arrange interviews.
- Select the job reference number in your Springboard dashboard (access Springboard from the email we sent with your unique link).
- In the top menu bar of the job page, select the menu item Applications.
- Ensure the folder, Applications, is selected on the left of the page.
- In the Candidate List, select the candidates you want to email or select all on the page. To select all candidates across all pages, select Actions, then Across all pages, then Select all candidates.
- Select the envelope icon, Email to Candidate, at the top right of the page.
- Select the template, Free Format.
- Complete the fields and send your message.
If you cc yourself, you'll receive a copy of the email for every candidate you send it to.
You can see a copy of emails sent to candidates in the Communication tab of the Candidate Review page.
More information
- Discover how to identify, disclose and manage a conflict of interest
- Read the Recruitment and selection directive
Frequently asked questions
How soon can I see applications?
How do I create a questionnaire in Springboard?
Do I get candidate attachments?
What do I do about late applications?
What happens if a candidate withdraws their application?