9. Disaster recovery

The Department of Housing, Local Government, Planning and Public Works (HLGPPW) undertakes a formal risk-management process and has developed disaster recovery plans for its office buildings as part of its portfolio management responsibilities. If agencies' office accommodation becomes unusable in whole or in part due to an adverse event, HLGPPW will obtain temporary office accommodation for affected agencies. For HLGPPW to assist agencies in disaster recovery planning, agencies need to ensure they have their own disaster recovery and business continuity plans in place so that these can be referenced by HLGPPW in the event of a disaster. Agencies need to supply information to HLGPPW about the following aspects of their service delivery requirements:

• criticality of services
• maximum service-reinstatement time
• minimum area required or the number of staff to be accommodated
• technology requirements.

Close consultation between affected agencies and HLGPPW is required if such a scenario eventuates.

Agencies are responsible for developing business-related disaster recovery plans. HLGPPW will assist agencies, on request, to develop these plans and will provide input for office accommodation recovery processes.

It is recommended that agencies liaise regularly with HLGPPW to discuss service recovery in relation to office accommodation.