Public service values
Use our Public service values to guide you in your behaviour and decision making. Demonstrate the values to others. Encourage creativity, diversity, accountability and collaboration in the Queensland Government.
Public service values
Customers first
- Know your customers
- Deliver what matters
- Make decisions with empathy
Ideas into action
- Challenge the norm and suggest solutions
- Encourage and embrace new ideas
- Work across boundaries
Unleash potential
- Expect greatness
- Lead and set clear expectations
- Seek, provide and act on feedback
Be courageous
- Own your actions, successes and mistakes
- Take calculated risks
- Act with transparency
Empower people
- Lead, empower and trust
- Play to everyone's strengths
- Develop yourself and those around you
Public service values toolkit
Use the Public service values toolkit to promote our values.
Intranet banners
- Our values online thumbnail without icons 58.8 KB)
- Our values stacked online thumbnail without icons 49 KB)
- Horizontal online banner value icons with behaviours - small 57.4 KB)
- Vertical online banner value icons with behaviours - small 59.7 KB)
- Horizontal online banner value icons with behaviours - large 98.2 KB)
- Vertical online banner value icons with behaviours - large 245.1 KB)
- Horizontal online banner value icons only 285.1 KB)
Value icons
- Customers first icon 123.6 KB)
- Customer first icon with behaviours 64 KB)
- Be courageous icon 103.1 KB)
- Be courageous icon with behaviours 59.8 KB)
- Ideas into action 130.4 KB)
- Ideas into action with behaviours 64 KB)
- Unleash potential 116.5 KB)
- Unleash potential with behaviours 55.5 KB)
- Empower people 116.4 KB)
- Empower people with behaviours 63.4 KB)
