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Protect the rights of victims of violent crime

To help protect the rights of victims of violent crime, Queensland Government employees must be familiar with the Charter of Victims’ Rights (the Charter) (PDF, 277.8 KB) . The Charter also applies to funded non-government agencies that provide services to victims of crime.

The Charter demonstrates a commitment to treat all victims of violent crime in a consistent way, minimising the risk of further trauma to the victim.

The Charter of Victims’ Rights and your role

Understand your obligations under the Charter of Victims’ Rights as a public servant.

Charter of Victims’ Rights complaints

If a victim of violent crime feels as though their rights under the Charter of Victims’ Rights have not been upheld, they have the right to make a complaint.

Your role in managing a Charter of Victims’ Right complaint

Learn what Queensland Government entities or employees should do when they receive a Charter of Victims’ Rights complaint

Charter of Victims’ Rights complaints reporting requirements

Understand what Queensland Government entities must include in annual reports for Charter of Victims’ Rights complaints.