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For government agency selections have changed to reflect the outcome of the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Design public services

Customer experience and web writing

Introduction to Customer 1st eLearning

Learn about customer experience and the required capabilities and tools.

Customer 1st web writing and editing eLearning

Learn how to create customer-friendly content for Queensland Government websites.