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For government agency options have changed in line with the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Pay, benefits and policy

Managing employee complaints (Directive 02/17)

Status:
Superseded
Effective:
1 March 2017–25 September 2020
Responsible agency:
Public Service Commission
Superseded by:
11/20

Summary

To provide principles and procedures for managing and resolving employee complaints.

Download the directive

Managing employee complaints (Directive 02/17) (PDF File, 785.3 KB)

Last updated:
25 September 2020