Individual employee grievances (Directive 11/20)
Summary
This directive made under the Public Service Act 2008 continues to apply unless it is repealed or replaced under the Public Sector Act 2022. It only applies to public sector entities that it applied to prior to 1 March 2023.
To provide principles and procedures for managing and resolving individual employee grievances.
This directive has been updated to support the Review of public sector employment laws. The review was commissioned by the government to ensure Queenslanders have the most responsive, consistent and reliable public service possible.
What has changed in this directive?
| What’s new? | Previous directive |
|---|---|
| Changes terminology to individual employee grievance. | Amends the current Managing employee complaints directive terminology. |
| Option to use alternative dispute resolution. | Alternative dispute resolution not currently excluded but not an expected procedure. |
Download the directive
Individual employee grievances (Directive 11/20) (PDF File, 395.7 KB)