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For government agency selections have changed to reflect the outcome of the November 2024 Machinery of government (MoG). For more information, see our MoG change guide.

Emergencies and incidents

Emergencies and incident procedure

Follow these steps if you’re involved in an emergency or incident while driving a QFleet vehicle.

Making an insurance claim

How to make an insurance claim for a QFleet vehicle.

Insurance claim checklist

Insurance claim information to collect before you leave an incident involving your QFleet vehicle.