For government has transitioned to using the Queensland Government design system. If you have feedback, please use the form at the bottom of this page.

Help shape the For government website by joining our user research panel.

Customer experience and web design

Introduction to Customer 1st eLearning

Learn about customer experience and the required capabilities and tools.

Customer 1st web writing and editing eLearning

Learn how to create customer-friendly content for Queensland Government websites.

Identify user needs and business goals early

Identifying user needs and business goals early can help avoid wasteful research. Choosing not to progress can be more valuable than continuing. There’s still lots learned.

Complete user research no matter when

Completing user research, no matter what stage of the process you’re at, is crucial for not only the user but also the business.