HCD training and communities
Workshops
Introduction to Human-Centred Design Workshop
The Introduction to Human-Centred Design Workshop is a free, in-person, one day workshop for Queensland Government employees, delivered by Queensland Government Customer and Digital Group.
The workshop is designed for beginners or people looking to refresh their skills and there are no pre-requisites for attending.
You’ll learn about the principles and practices of human-centred design and how they can be applied to government projects, and the different phases and tools used in the design process, such as conducting user research, creating personas, and building and testing prototypes. You’ll have the opportunity to put your learnings into practice and work in small groups to complete a mini design sprint.
Workshops are delivered monthly at a Brisbane CBD location.
You can attend the workshop as an individual, or if you have a group of people and access to a venue at your workplace, we can come to you and deliver a workshop for your team.
To register your interest in attending a workshop, please go to the event page on Humanitix.
For further information, please contact us at HCD@chde.qld.gov.au
Privacy statement
The Department of Transport and Main Roads collects personal information from you for the purpose of contacting you about training.
We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law.
Your personal information will be handled in accordance with the Information Privacy Act 2009.
Online learning
These online learning modules provide an introduction to HCD.
Each module should take around five minutes.
- What is HCD?
- A brief history of HCD
- Why do HCD?
- HCD in government
- The importance of empathy in HCD
- How do I get started with HCD?
Community of practice
The Human-Centred Design Community of Practice welcomes all Queensland Government employees interested in human-centred design, user experience, user research and service design. The community is a safe and inclusive space to share best practice, connect with peers, share experiences and solve problems.
To register your interest in joining, please send an email to HCD@chde.qld.gov.au